Received a call from an EXTREMELY rude woman saying I was in collections for not paying for my magazines. They had a recording of me which I believe was altered.
I attempted to tell the woman that I called and cancelled but she called me a liar told told me "I'm going to play this recording then your are going to pull out your credit card and pay." I said I am not. She argued with me. Would not allow me to speak. I called the customer service line after the first payment of $44.99 Was taken out of my account.
The woman confirmed that no more payments would be taken. On the recording, the sales rep said she was emailing me my confirmation details. I NEVER received an email. I also remember when I called to cancel they said they would send me a cancellation confirmation email.
Never received that either. This company is shady.
They are rude and completely unprofessional. TOTAL ABUSIVE SCAM ARTISTS.
Product or Service Mentioned: National Magazine Exchange Subscription.
Reason of review: Return, Exchange or Cancellation Policy.