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Customer service

My 93 year old father-in-law called about their contest and was talked into signing up for 8 magazines for 4 years each. They took advantage of a man who had just lost his wife of 67 years.

Now they refused to cancel the deal and return the money he had given them. Don't do business with this company.

They give you a hard sell and when I called on behalf of my father-in-law they they kept making excuses about how it was to late even tho it had been only a week and a half since he did the transaction. Since it takes 1 month to 2 months do send the magazines it would have been easy for them to rescind the deal but of course they refused.

Product or Service Mentioned: National Magazine Exchange Subscription.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $67.

Preferred solution: Full refund.

I didn't like: Response to my request for a full refund.

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